Xcout Intel
Intercom
Intercom provides an AI-powered customer service helpdesk platform designed for businesses. Its software combines a natively integrated AI agent, an omnichannel human agent workspace, ticketing, and customer engagement tools to help companies manage and resolve support queries.
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Intercom at a glance
Intercom is a saas company headquartered in United States. Xcout recorded 198 job postings from Intercom in the last 90 days.
Hiring at Intercom
Xcout recorded 198 job postings from Intercom in the last 90 days, from a hiring record Xcout has kept since June 2026.
The weekly hiring trend, the roles and locations behind it — see Intercom's hiring signals →
Hiring vs the trend
Based on 171 job postings in the last 8 weeks (10 Aug – 4 Oct 2026), compared with 380 scale-up technology companies.
This describes a hiring pattern — how often Intercom’s job postings ask for AI skills, and how that changed against the previous 8 weeks, ranked among its peers. It says nothing about the company’s products or performance.
Signed-in members see the AI-skill share and its change with peer percentiles, role mix, posting momentum and advertised US pay against the market.
Intercom competitors
A few of Intercom's closest competitors — see the full list of competitors and alternatives →
Zendesk provides an AI-powered customer service and employee support platform that includes tools for ticketing, contact centers, messaging, and knowledge management. The company serves businesses across various industries by helping them manage inquiries, automate resolutions, and analyze support performance.
LiveChat provides AI-powered customer service and live chat software designed for businesses to increase online sales and improve customer satisfaction. Its platform allows human agents and AI chatbots to manage customer inquiries, automate routine support tasks, and integrate with various communication channels.
Text provides an AI-powered customer service and sales platform designed to help businesses drive revenue through customer interactions. Its products include an AI agent, help desk, shared inbox, and live chat features that monitor customer intent, proactively engage buyers, and convert support conversations into sales.
Customer.io provides an AI-powered customer engagement platform that enables businesses to unify customer data, messaging, and automation across multiple channels. The software allows organizations to build targeted campaigns, segment audiences, and personalize interactions to improve user retention, conversion rates, and revenue.
Aircall provides an AI-powered customer communications and cloud phone platform designed for small, medium, and enterprise businesses. The software combines voice calls, SMS, and messaging into a shared workspace with native CRM integrations, real-time AI coaching, transcription, and autonomous AI agents for customer support and sales teams.
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More on Intercom in Xcout Intel
- Weekly hiring history and the mix of roles behind it
- The full competitor set, tracking, exports and API access