Freshworks

Five9, Inc. is a global provider of cloud-based contact center software, operating both within the United States and abroad. The company's core offering is a virtual contact center cloud platform, which integrates a comprehensive set of applications designed to facilitate a wide array of contact center operations, spanning customer service, sales initiatives, and marketing efforts. This advanced solution empowers clients to seamlessly handle customer engagements across numerous communication channels, including voice calls, video interactions, live chat, email, website interfaces, social media platforms, click-to-call functions, callback services, and mobile applications, as well as through programmable interfaces (APIs). Furthermore, the platform incorporates sophisticated natural language processing and automatic speech recognition capabilities. Five9 caters to a diverse clientele across various sectors, such as banking and financial institutions, business process outsourcing firms, consumer-oriented businesses, healthcare providers, technology companies, and educational organizations. Established in 2001, Five9, Inc. maintains its primary corporate offices in San Ramon, California.

Nice LtdNICE · SoftwareRa'anana, Israel

66% matchPublicAI 46/100Green 1/100

NICE Ltd., together with its subsidiaries, provides AI-powered cloud platforms for customer engagement, and financial crime and compliance in the United States, Europe, the Middle East, Africa, and the Asia Pacific. It operates in two segments, Customer Engagement; and Financial Crime and Compliance. The Customer Engagement segment provides CXone Mpower platform for organizations to automate service, augment the workforce with AI-powered solutions, and unify enterprise knowledge, data and AI models resolutions, and customer experiences. The Financial Crime and Compliance segment offers embedded-AI solutions that identify risks and help prevent money laundering and fraud, as well as help ensure financial markets compliance in real-time. It also provides NICE Evidencentral, a digital evidence management and investigation platform for criminal justice system. In addition, the company offers NiCE Actimize provides cloud platforms embedded with AI capabilities for real-time and cross-channel fraud prevention, know-your-customer, anti-money laundering, and capital markets compliance; X-Sight, an open AI-cloud platform for Financial Crime and Compliance, enabling financial services organizations; Xceed which provides AI, data intelligence, machine learning, and insights for AML and fraud prevention for small and mid-sized organizations; cloud platforms provide financial services organizations with the agility required to adapt changing regulatory and threat landscapes; data intelligence solutions enable organizations to turn raw data into actionable intelligence to prevent and detect financial crimes; AI and analytics; intelligent investigations solutions; and self-service solutions. The company was formerly known as NICE-Systems Ltd. and changed its name to NICE Ltd. in June 2016. NICE Ltd. was incorporated in 1986 and is headquartered in Ra'anana, Israel.

ZendeskSaaSSan Francisco, United States

66% match

Zendesk provides an AI-powered customer service and employee support platform that includes tools for ticketing, contact centers, messaging, and knowledge management. The company serves businesses across various industries by helping them manage inquiries, automate resolutions, and analyze support performance.

Device42SoftwareUnited States

65% match

Headquartered in San Mateo, California, Device42 is a software development company that provides agentless discovery and dependency mapping solutions spanning legacy mainframes to cloud environments.

SendbirdSaaSUnited States

65% matchPrivate

Sendbird, Inc. is an AI customer experience company that powers in-app chat, messaging, and conversational solutions for hundreds of millions of people globally. Headquartered in San Mateo, California, the company serves enterprises looking to enhance customer engagement through scalable messaging infrastructure.

Sprout Social, Inc. delivers a comprehensive, cloud-based platform for social media management, operating across a global clientele that spans the Americas, Europe, the Middle East, Africa, and the Asia Pacific regions. This sophisticated software centralizes social communications, crucial data, and various operational workflows, serving as a unified hub for information, actionable intelligence, and strategic execution. The company's integrated suite of tools spans a wide array of capabilities, including social engagement and interaction, content publishing, data analytics and performance tracking, social listening for market insights, brand reputation oversight, employee-led content promotion, and process automation. These versatile tools address diverse organizational needs, supporting functions such as community engagement, public relations, marketing initiatives, customer service and support, e-commerce activities, sales and lead generation, recruitment and talent acquisition, product innovation, and overarching business strategy. Beyond its software, Sprout Social provides professional services like consulting and training. With over 31,000 clients globally, its customer base is broad, encompassing small and medium-sized businesses, mid-market firms, large enterprises, marketing agencies, government bodies, non-profit organizations, and educational institutions. Established in 2010, the company is headquartered in Chicago, Illinois.