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Genesys
Genesys is a global leader in cloud customer experience and contact center solutions, empowering organizations to provide personalized customer journeys.
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Genesys at a glance
Genesys is a saas company headquartered in Canada. Xcout tracks 21 named people at Genesys, including Guillaume Lardeux (Head of Transformation & Office of the CEO). Xcout recorded 535 job postings from Genesys in the last 90 days, naming tools such as Salesforce, ServiceNow, Tableau.
Genesys leadership
- Guillaume LardeuxHead of Transformation & Office of the CEO
- Tony BatesChairman and CEO
- Brian SwartzChief Financial Officer
- Glenn NethercuttChief Technology Officer
- Allen ChiuChief Legal Officer
- Eva MajercsikChief People Officer
15 more named people on record for Genesys, with roles, board committees and tenure — see the full roster →
Hiring at Genesys
Xcout recorded 535 job postings from Genesys in the last 90 days, from a hiring record Xcout has kept since May 2026.
Tools named in Genesys's job postings
The weekly hiring trend, the roles and locations behind it and all 41 tools — see Genesys's hiring signals →
Recent Genesys news
Hiring vs the trend
Based on 323 job postings in the last 8 weeks (10 Aug – 4 Oct 2026), compared with 104 enterprise technology companies.
This describes a hiring pattern — how often Genesys’s job postings ask for AI skills, and how that changed against the previous 8 weeks, ranked among its peers. It says nothing about the company’s products or performance.
Signed-in members see the AI-skill share and its change with peer percentiles, role mix, posting momentum and advertised US pay against the market.
Tech stack
Genesys competitors
A few of Genesys's closest competitors — see the full list of competitors and alternatives →
NICE inContact provides enterprise customer experience (CX) AI platforms, cloud contact center software, and workforce engagement management solutions.
Calabrio is a software company that provides cloud-based workforce engagement management solutions, including contact-center workforce management, quality management, analytics, and performance optimization. It primarily serves contact centers and customer-service organizations seeking to improve agent performance and customer experiences.
Avaya provides enterprise customer experience (CX), unified communications, and critical communications infrastructure platforms and services. The company serves various industries, including healthcare, education, financial services, and government, by offering AI-driven communication solutions, voice infrastructure, and workflow orchestration.
Five9, Inc. is a global provider of cloud-based contact center software, operating both within the United States and abroad. The company's core offering is a virtual contact center cloud platform, which integrates a comprehensive set of applications designed to facilitate a wide array of contact center operations, spanning customer service, sales initiatives, and marketing efforts. This advanced solution empowers clients to seamlessly handle customer engagements across numerous communication channels, including voice calls, video interactions, live chat, email, website interfaces, social media platforms, click-to-call functions, callback services, and mobile applications, as well as through programmable interfaces (APIs). Furthermore, the platform incorporates sophisticated natural language processing and automatic speech recognition capabilities. Five9 caters to a diverse clientele across various sectors, such as banking and financial institutions, business process outsourcing firms, consumer-oriented businesses, healthcare providers, technology companies, and educational organizations. Established in 2001, Five9, Inc. maintains its primary corporate offices in San Ramon, California.
Score provides a cloud-based contact center software platform with machine learning capabilities for call centers and customer operations.
Sendbird, Inc. is an AI customer experience company that powers in-app chat, messaging, and conversational solutions for hundreds of millions of people globally. Headquartered in San Mateo, California, the company serves enterprises looking to enhance customer engagement through scalable messaging infrastructure.
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More on Genesys in Xcout Intel
- 21 named people with titles, LinkedIn and board committees
- Weekly hiring history and the mix of roles behind it
- 3 corporate events with sources — deals, leadership changes, layoffs
- The full competitor set, tracking, exports and API access