Avaya competitors & alternatives

INFINITE BLUE NETWORK INCSoftware & Enterprise ResilienceUnited States

69% matchPrivate

Software & Enterprise Resilience

Everbridge provides cloud-based business continuity software and critical event management platforms that unite planning, risk management, and response. The company serves various industries, including government, healthcare, financial services, and technology, helping organizations manage critical events and maintain operational resilience.

NICE inContactCustomer Experience (CX) SoftwareUnited States

69% match

Customer Experience (CX) Software

NICE inContact provides enterprise customer experience (CX) AI platforms, cloud contact center software, and workforce engagement management solutions.

KUBRASaaSCanada

68% match

SaaS

KUBRA provides customer experience management solutions focused on billing, payments, and customer communications. Its cloud-native platform serves industries such as utilities, insurance, government, and healthcare by offering digital payment processing, billing portals, document printing, and outage mapping.

Salesforce RiyadhSaaSSaudi Arabia

67% match

SaaS

Salesforce provides a cloud-based customer relationship management (CRM) platform featuring artificial intelligence, sales automation, customer service tools, marketing, and commerce solutions. The company serves businesses of all sizes across various industries, including financial services, healthcare, retail, and manufacturing.

GenesysSaaSCanada

67% matchAI 47/100 ▼Green 54/100

SaaS

Genesys is a global leader in cloud customer experience and contact center solutions, empowering organizations to provide personalized customer journeys.

ZenviaZENVF · SaaSBrazil

67% matchPublic

SaaS

Zenvia provides a customer experience (CX) and communication platform powered by artificial intelligence. Its software allows businesses to centralize, automate, and manage customer interactions across multiple channels, including lead generation, sales operations, customer service, and engagement.

3CLogicSaaSUnited States

66% matchPrivate

SaaS

3CLogic provides an AI-powered Contact Center as a Service (CCaaS) and customer experience platform that integrates voice AI, transcription, analytics, and automation tools. The company serves enterprise clients, particularly those utilizing platforms like ServiceNow, SAP, and Salesforce, to streamline customer service, IT service desks, and HR help desks.

Symphony Communication ServicesSaaSUnited States

66% match

SaaS

Symphony Communication Services provides a secure, cloud-based collaboration and workflow platform with messaging, voice, video, and integrations. It primarily serves financial institutions, investment firms, and other regulated enterprises that need compliant communications and connectivity.

Revation SystemsSoftware & CommunicationsUnited States

66% match

Software & Communications

Revation Systems provides LinkLive, a secure, AI-enabled communications and contact center platform designed for regulated industries such as healthcare, finance, and government.

CyaraSaaSUnited States

66% matchAI 41/100Green 0/100

SaaS

Cyara is a software development company that provides an automated customer experience (CX) assurance platform. Headquartered in Austin, Texas, the company helps businesses test and monitor contact center technologies before and after launch using AI-driven solutions.

Avochato Inc.SaaSUnited States

66% matchPrivate

SaaS

Avochato, established in 2016 and headquartered in California, provides an AI-driven messaging and voice platform. The company enables businesses to manage customer communications and scale their operational workflows efficiently.

Singlewire SoftwareSoftware DevelopmentUnited States

66% match

Software Development

Singlewire Software provides emergency mass notification systems and critical communication solutions for various industries including education, healthcare, and manufacturing.