Teleperformance

IntouchCXCustomer Experience OutsourcingCanada

67% match

IntouchCX is a global BPO leader specializing in customer support, digital customer experience management, back office processing, trust & safety solutions, and AI services. The company provides dedicated agents, advanced technology, and customized strategies for innovative brands.

The Results CompaniesCustomer Experience OutsourcingPhilippines

67% match

The Results Companies is a business-process outsourcing and customer-experience services provider that operates contact-center, customer support, back-office, and related outsourced operations for client companies. It serves brands seeking outsourced customer care and other customer-experience solutions across multiple channels.

Hinduja Global Solutions Limited (HGS) is an international leader in business process management (BPM) services, operating extensively across North America (including the United States and Canada), Europe, India, and various other global markets. The company excels at optimizing business operations and refining customer interactions through a diverse portfolio of offerings. Its consumer-centric services encompass sophisticated customer engagement strategies, flexible work-at-home models, and the proprietary HGS Work Cloud platform. For organizational efficiency, HGS provides comprehensive business process optimization solutions, including back-office support, human resources outsourcing, and specialized business-to-business services. Furthermore, they are at the forefront of contact center transformation, integrating cognitive technologies, advanced analytics, and intelligence to enhance performance. HGS also delivers cutting-edge digital solutions, such as crafting superior digital experiences, implementing automation, offering robust analytics, and providing a full spectrum of cloud services. Within the healthcare sector, specialized offerings include enrollment and member engagement management, automated mailroom processes, support for providers and brokers, and bespoke consulting services. Beyond these, HGS engages in investment activities and furnishes essential contact center, consulting, call center, and offshoring capabilities. The company also develops platform-based solutions tailored for health insurance enterprises, alongside providing digital marketing, strategic consulting, cloud migration, and continuous cloud monitoring services. HGS caters to a wide array of industries, including automotive, banking, financial services, insurance, consumer electronics and technology, consumer packaged goods, healthcare, the public sector, retail and e-commerce, travel and hospitality, and telecommunications. Established in 1973 and headquartered in Bengaluru, India, the company was formerly recognized as HTMT Global Solutions Limited until its official rebranding to Hinduja Global Solutions Limited in December 2008.

Conduent Incorporated delivers a range of business process services, leveraging expertise in handling high-volume transactions, data analysis, and automated systems across North America, Europe, and other global markets. The company's operations are organized into three primary divisions: Commercial Industries, Government Services, and Transportation. The Commercial Industries segment caters to a diverse array of businesses, furnishing them with tailored business process solutions. These include managing customer interactions, processing transactions, and providing services related to healthcare, human resources, and professional learning. Its Government Services arm specializes in delivering government-focused business process support to federal, state, local, and international public sector entities. This encompasses services for public aid, program oversight, processing payments and transactions, medical and fiscal agent care management, public healthcare programs, various payment systems, child welfare support, and other federal initiatives. The Transportation segment supplies essential mobility and payment system solutions, along with their ongoing support, primarily to governmental clients. Its offerings extend to electronic toll collection, strategies for mitigating urban traffic congestion, usage-based mileage solutions, public transit systems, management of citations and permits, parking enforcement, managing curbside space demand, and advanced computer-aided dispatch with automatic vehicle location technologies. Established in 2016, Conduent Incorporated maintains its corporate headquarters in Florham Park, New Jersey.

AbtranCustomer Experience OutsourcingIreland

64% match

Abtran is an outsourcing company headquartered in Cork, Ireland, that employs around 1,600 specialists dedicated to delivering exceptional customer experience and related services.

ModSquadCustomer Experience ServicesUnited Kingdom

64% match

ModSquad delivers digital moderation, trust and safety, customer support, and AI consulting services for major global entertainment, media, and technology brands.