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Hinduja Global Solutions Limited

HGSBusiness Support ServicesBengaluru, India

Hinduja Global Solutions Limited (HGS) is an international leader in business process management (BPM) services, operating extensively across North America (including the United States and Canada), Europe, India, and various other global markets. The company excels at optimizing business operations and refining customer interactions through a diverse portfolio of offerings. Its consumer-centric services encompass sophisticated customer engagement strategies, flexible work-at-home models, and the proprietary HGS Work Cloud platform. For organizational efficiency, HGS provides comprehensive business process optimization solutions, including back-office support, human resources outsourcing, and specialized business-to-business services. Furthermore, they are at the forefront of contact center transformation, integrating cognitive technologies, advanced analytics, and intelligence to enhance performance. HGS also delivers cutting-edge digital solutions, such as crafting superior digital experiences, implementing automation, offering robust analytics, and providing a full spectrum of cloud services. Within the healthcare sector, specialized offerings include enrollment and member engagement management, automated mailroom processes, support for providers and brokers, and bespoke consulting services. Beyond these, HGS engages in investment activities and furnishes essential contact center, consulting, call center, and offshoring capabilities. The company also develops platform-based solutions tailored for health insurance enterprises, alongside providing digital marketing, strategic consulting, cloud migration, and continuous cloud monitoring services. HGS caters to a wide array of industries, including automotive, banking, financial services, insurance, consumer electronics and technology, consumer packaged goods, healthcare, the public sector, retail and e-commerce, travel and hospitality, and telecommunications. Established in 1973 and headquartered in Bengaluru, India, the company was formerly recognized as HTMT Global Solutions Limited until its official rebranding to Hinduja Global Solutions Limited in December 2008.

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Hinduja Global Solutions Limited at a glance

Hinduja Global Solutions Limited is a business support services company headquartered in Bengaluru, India. It is publicly listed (HGS) with a market capitalisation of $195.4M.

Industry
Business Support Services
Headquarters
Bengaluru, India
Market cap
$195.4M
Employees
17,110
Ticker
HGS

Hinduja Global Solutions Limited competitors

A few of Hinduja Global Solutions Limited's closest competitors — see the full list of competitors and alternatives →

Hexaware Technologies Ltd.HEXT · ConsultingNavi Mumbai, India
70% matchPublic

Hexaware Technologies Ltd. operates globally, delivering information technology (IT) advisory services, software development, and business process optimization. The company organizes its operations across key industry segments, including travel and transportation, financial services (encompassing banking, healthcare, and insurance), high-tech professional services, and the manufacturing and consumer goods sectors. Its extensive application services range from enterprise architecture consulting and new software creation to modernizing existing applications, providing ongoing support, ensuring quality assurance and testing, and guaranteeing security and regulatory compliance. Hexaware's robust cybersecurity offerings include governance, risk management, compliance solutions, securing hybrid cloud environments, integrating security into development operations (DevSecOps), and safeguarding digital workspaces. Furthermore, the company provides automation-as-a-service and IT operations automation. A significant emphasis is placed on advanced generative AI solutions, facilitating secure access, sophisticated knowledge management, specialized private large language models (LLMs) for legal applications, enterprise chatbots (like Tensai GPT), multimodal connectivity, and rapid development platforms (e.g., RapidX). These AI capabilities also extend to automated case citation, personalized product recommendations, intelligent sales advisors, accelerated medical coding, interaction analytics, and bond recommendation systems. The firm also supports clients with environmental, social, and governance (ESG) integration, net-zero transition strategies, and climate technology implementation. Its quality engineering and software testing services cover software development, application management, and enterprise platform support. Complementing these, Hexaware offers comprehensive business process management, cloud solutions, expertise in data and artificial intelligence, digital IT operations, broad digital and software development, and enterprise platform management. It serves a diverse array of industries, including banking, education, financial services, high-tech, product and platform companies, insurance, life sciences and healthcare, manufacturing, professional services, retail and consumer goods, telecommunications and utilities, and the transportation, logistics, and travel/hospitality sectors. Founded in 1990, the company initially operated as Aptech Limited before adopting the Hexaware Technologies Limited name in January 2001. Headquartered in Navi Mumbai, India, Hexaware Technologies Limited functions as a subsidiary of CA Magnum Holdings.

Market cap$3.6B
Employees31,564
Hexaware Technologies Ltd. competitors & alternatives →

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