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Kustomer

SaaSUnited States

Kustomer, Inc. is an AI-powered customer service CRM platform based in New York, New York. The company offers an all-in-one connected service platform designed to revolutionize customer support operations.

Subscribe to see Kustomer’s full profile → the full roster, investors in every round, weekly hiring history and every corporate event

Kustomer at a glance

Kustomer is a saas company headquartered in United States. Its most recent funding round raised $30M in July 2025. Xcout tracks 15 named people at Kustomer, including Bradley Birnbaum (Chief Executive Officer). Xcout recorded 17 job postings from Kustomer in the last 90 days, naming tools such as Claude Code, Cursor, GitHub.

Industry
SaaS
Headquarters
United States
Job postings recorded (90 days)
17
Xcout AI Rank
42/100
Xcout Green Rank
0/100

Kustomer leadership

  • Bradley BirnbaumChief Executive Officer
  • Tanya LivingstoneChief of Staff to the CEO & Chief People Officer
  • Andrew BothwellChief Revenue Officer
  • Anna FisherChief Marketing Officer
  • Lauren GoldChief Customer Officer
  • Mike ChapinChief Legal Officer & VP of Finance

9 more named people on record for Kustomer, with roles, board committees and tenure — see the full roster →

Kustomer funding rounds

Every round on record:

DateRoundAmountInvestors
SEC Form D filing$30M—
SEC Form D filing$60M—
Series B$60M4 named
SEC Form D filing$40M—
Series B$26M4 named

Who invested in each round, lead investors, valuations and the co-investor graph — open the full funding history →

Hiring at Kustomer

Xcout recorded 17 job postings from Kustomer in the last 90 days, from a hiring record Xcout has kept since June 2026.

Tools named in Kustomer's job postings

Claude CodeCursorGitHubAnthropicLangChainOpenAI APIPineconeSalesforceHubSpot

The weekly hiring trend, the roles and locations behind it — see Kustomer's hiring signals →

Investors

Tech stack

ReactAWSElasticsearchMongoDBNode.jsJavaScriptGolangKafkaKinesisPythonRedisTerraform

Kustomer competitors

A few of Kustomer's closest competitors — see the full list of competitors and alternatives →

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More on Kustomer in Xcout Intel

  • 15 named people with titles, LinkedIn and board committees
  • 5 funding rounds with the investors in each, and who they co-invest with
  • Weekly hiring history and the mix of roles behind it
  • The full competitor set, tracking, exports and API access
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