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TalkdeskUnicorn · $10B+
Talkdesk, Inc. is a cloud contact center software provider founded in 2011 and headquartered in San Francisco, California. The company offers advanced customer service solutions and has expanded its global footprint with international offices, including locations in India.
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Talkdesk at a glance
Talkdesk is a saas company headquartered in United States. Its most recent funding round raised $230M in August 2021. Xcout tracks 9 named people at Talkdesk, including David Middler (Chief Legal Officer). Xcout recorded 103 job postings from Talkdesk in the last 90 days, naming tools such as Salesforce, Zendesk, GitHub.
Talkdesk leadership
- David MiddlerChief Legal Officer
- Munil ShahChief Product, Technology, and Customer Officer
- Neville LetzerichChief Marketing Officer
- Tiago PaivaChief Executive Officer and Founder
- Dr. Shauna GeraghtyHead of Global People and Talent
- Brian RoseBoard Member
3 more named people on record for Talkdesk, with roles, board committees and tenure — see the full roster →
Talkdesk funding rounds
Every round on record:
| Date | Round | Amount | Investors |
|---|---|---|---|
| — | $230M | 7 named | |
| SEC Form D filing | $14.3M | — | |
| — | $143.3M | 8 named |
Who invested in each round, lead investors, valuations and the co-investor graph — open the full funding history →
Hiring at Talkdesk
Xcout recorded 103 job postings from Talkdesk in the last 90 days, from a hiring record Xcout has kept since June 2026.
Tools named in Talkdesk's job postings
The weekly hiring trend, the roles and locations behind it and all 17 tools — see Talkdesk's hiring signals →
Hiring vs the trend
Based on 45 job postings in the last 8 weeks (24 Aug – 18 Oct 2026), compared with 400 scale-up technology companies.
This describes a hiring pattern — how often Talkdesk’s job postings ask for AI skills, and how that changed against the previous 8 weeks, ranked among its peers. It says nothing about the company’s products or performance.
Signed-in members see the AI-skill share and its change with peer percentiles, role mix, posting momentum and advertised US pay against the market.
Investors
Tech stack
Talkdesk competitors
A few of Talkdesk's closest competitors — see the full list of competitors and alternatives →
Akkari is an AI-driven SaaS platform designed to automate customer operations end-to-end. It achieves this by listening to conversations and leveraging AI capabilities.
Sidekick (YC P26) is an AI-powered SMS assistant designed for deskless frontline workers in industries such as manufacturing, auto dealerships, and retail. The company, headquartered in San Francisco, California, helps these workers with their daily tasks.
Five9, Inc. is a global provider of cloud-based contact center software, operating both within the United States and abroad. The company's core offering is a virtual contact center cloud platform, which integrates a comprehensive set of applications designed to facilitate a wide array of contact center operations, spanning customer service, sales initiatives, and marketing efforts. This advanced solution empowers clients to seamlessly handle customer engagements across numerous communication channels, including voice calls, video interactions, live chat, email, website interfaces, social media platforms, click-to-call functions, callback services, and mobile applications, as well as through programmable interfaces (APIs). Furthermore, the platform incorporates sophisticated natural language processing and automatic speech recognition capabilities. Five9 caters to a diverse clientele across various sectors, such as banking and financial institutions, business process outsourcing firms, consumer-oriented businesses, healthcare providers, technology companies, and educational organizations. Established in 2001, Five9, Inc. maintains its primary corporate offices in San Ramon, California.
Salesforce, Inc. is a leading provider of customer relationship management (CRM) solutions, dedicated to connecting businesses and their clientele on a global scale. At its core, the Customer 360 platform empowers organizations to create seamless, integrated experiences for their customers. The company's extensive suite of services encompasses a wide array of functionalities: Sales: Tools designed to manage sales pipelines, track leads, forecast opportunities, extract data-driven insights through analytics, and streamline the creation of quotes, contracts, and invoices. Service: Capabilities enabling companies to deliver highly personalized, trustworthy, and scalable customer support. Platform: A versatile development environment, featuring intuitive drag-and-drop tools, that allows businesses of diverse sizes, locations, and industries to build tailored applications, thereby strengthening customer relationships. Learning: An online educational platform providing accessible training to acquire sought-after Salesforce skills. Slack: A comprehensive system for team collaboration and engagement. Marketing: Solutions for strategizing, personalizing, and optimizing individual customer marketing journeys. Commerce: Offerings that unify customer interactions across various channels, including mobile, web, social media, and physical retail stores. Tableau: A complete analytics solution addressing a broad spectrum of enterprise data analysis needs. MuleSoft: An integration platform designed to unlock and connect data residing across an organization's various systems. Salesforce's offerings cater to numerous sectors, such as financial services, healthcare, life sciences, and manufacturing, among others. Beyond its core products, the company also provides professional services and conducts both in-person and online courses to certify customers and partners in the architecture, administration, deployment, and development of its services. Its solutions are distributed through direct sales channels, as well as a network of consulting firms, systems integrators, and other strategic partners. Established in 1999, Salesforce, Inc. maintains its headquarters in San Francisco, California.
Zenvia provides a customer experience (CX) and communication platform powered by artificial intelligence. Its software allows businesses to centralize, automate, and manage customer interactions across multiple channels, including lead generation, sales operations, customer service, and engagement.
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More on Talkdesk in Xcout Intel
- 9 named people with titles, LinkedIn and board committees
- 3 funding rounds with the investors in each, and who they co-invest with
- Weekly hiring history and the mix of roles behind it
- The full competitor set, tracking, exports and API access