Salesforce competitors & alternatives

TalkdeskSaaSUnited States

65% matchPrivateAI 44/100 ▲Green 3/100 ▼

Similar saas company

Talkdesk, Inc. is a cloud contact center software provider founded in 2011 and headquartered in San Francisco, California. The company offers advanced customer service solutions and has expanded its global footprint with international offices, including locations in India.

TwilioTWLO · Software - InfrastructureSan Francisco, United States

65% matchPublicAI 33/100Green 0/100 ▼

Software - Infrastructure

Twilio Inc. is an American cloud communications company based in San Francisco, California, which provides programmable communication tools for making and receiving phone calls, sending and receiving text messages, and performing other communication functions using its web service APIs.

Sales Automation Software

Implisit was an Israeli sales-automation startup that used machine learning to analyze CRM, email, and calendar data, automate pipeline updates, and provide forecasting and deal insights for B2B sales teams. Salesforce acquired Implisit in 2018.

Software - Infrastructure

UiPath Inc. delivers a comprehensive automation ecosystem, specializing in Robotic Process Automation (RPA) solutions, with a significant presence in the United States, Romania, and Japan. The company's integrated software suite empowers organizations to design, administer, execute, interact with, evaluate, and oversee their automation initiatives. This robust platform seamlessly blends artificial intelligence with features such as desktop activity recording and in-depth analysis of both human actions and system logs. Through intuitive visualization tools within a centralized portal, users can effectively discover, analyze, and identify processes ripe for automation. It provides low-code development environments, enabling personnel across an organization to create both human-assisted and fully autonomous automations without needing prior programming knowledge. These automation bots can be deployed for interactive use or run independently in the background, leveraging native connectors for integration with common line-of-business applications. UiPath also offers centralized tools for managing, testing, and deploying automations and machine learning models enterprise-wide, and supports the orchestration of complex, long-running processes that coordinate work between robots and humans. Moreover, the platform allows users to track, measure, and forecast automation performance, assisting businesses in ensuring compliance with industry standards. Beyond its core technology, the company provides essential maintenance and support services, along with professional services like training and implementation to facilitate smooth platform adoption. UiPath's diverse clientele includes entities in banking, healthcare, financial services, and government. Founded in 2005, UiPath Inc. maintains its headquarters in New York, New York.

InfobipCloud InfrastructureCroatia

61% match

Cloud Infrastructure

Infobip provides a cloud communications platform (CPaaS) that enables businesses to build omnichannel customer engagement experiences across channels like SMS, WhatsApp, email, and voice. Its solutions include programmable communication APIs, AI-powered chatbots, customer data platforms, and cloud contact center tools designed for enterprises and developers.

Software - Application

RingCentral, Inc. delivers sophisticated cloud-based software-as-a-service (SaaS) solutions designed to empower businesses across North America to communicate, collaborate, and connect seamlessly. These core offerings, including both unified communications and comprehensive contact center capabilities, are built upon the company's proprietary "Message Video Phone" (MVP) platform. Its extensive product portfolio features "RingCentral Office," a robust platform enabling communication and collaboration through high-definition voice, video, SMS, team messaging, conferencing, online meetings, and fax. For customer service operations, the "RingCentral Contact Center" provides a collaborative, omnichannel solution, complemented by "RingCentral Engage Digital" for enterprise-level digital customer interactions, and "RingCentral Engage Voice" for cloud-based outbound and blended customer engagement catering to midsize and large organizations. Furthermore, "RingCentral Video" offers dedicated video meeting services with integrated team messaging, audio/video conferencing, file sharing, and management tools. Specialized solutions include "RingCentral Professional," a virtual cloud telephone service for inbound call management, and "RingCentral Fax" for online faxing. The company caters to a diverse array of industries, such as financial services, education, healthcare, real estate, retail, technology, and government sectors. Its go-to-market strategy involves both direct sales representatives and a broad ecosystem of sales agents, resellers, and channel partners. Founded in 1999 and headquartered in Belmont, California, RingCentral has also forged strategic alliances with key industry players, including Alcatel-Lucent Enterprise and Vodafone Business.

HubspotHUBS · SaaSCambridge, United States

69% matchPublicAI 36/100 ▼Green 2/100

Similar saas company

HubSpot, Inc. offers an expansive, cloud-hosted customer relationship management (CRM) platform, catering to businesses across the Americas, Europe, and the Asia Pacific. This integrated system features fundamental modules for marketing, sales, customer service, and content management. Additionally, the platform is equipped with a wide array of specialized tools to optimize operations, such as search engine optimization (SEO), blogging, website management, instant messaging, AI-driven chatbots, social media management, marketing automation, email communications, and predictive lead scoring. It further includes functionalities for boosting sales productivity, creating knowledge bases, facilitating e-commerce, directing conversations, hosting videos, and managing ticketing and helpdesk inquiries. Customer satisfaction is also addressed through NPS surveys, complemented by comprehensive analytics and reporting features. Beyond the software, HubSpot offers professional services to educate and train clients on maximizing the CRM's potential, alongside accessible support options via phone, email, and live chat. The company focuses its services on mid-market business-to-business (B2B) organizations. Incorporated in 2005, HubSpot, Inc. has its main offices located in Cambridge, Massachusetts.

Software - Application

Snowflake Inc. delivers a cloud-centric data platform to customers across both the United States and international markets. The company's core offering, known as the Data Cloud, enables users to unify disparate data sources into a singular, reliable foundation. This unified data then facilitates the extraction of crucial business intelligence, the creation of innovative data-driven applications, and secure data sharing. This adaptable platform serves a wide array of organizations, encompassing various sizes and industries. Originating in 2012, the enterprise was initially recognized as Snowflake Computing, Inc., before officially rebranding to Snowflake Inc. in April 2019. Its principal operations are conducted from Bozeman, Montana.

Five9, Inc.FIVN · SaaSSan Ramon, United States

68% matchPublicAI 46/100 ▲Green 0/100 ▼

Similar saas company

Five9, Inc. is a global provider of cloud-based contact center software, operating both within the United States and abroad. The company's core offering is a virtual contact center cloud platform, which integrates a comprehensive set of applications designed to facilitate a wide array of contact center operations, spanning customer service, sales initiatives, and marketing efforts. This advanced solution empowers clients to seamlessly handle customer engagements across numerous communication channels, including voice calls, video interactions, live chat, email, website interfaces, social media platforms, click-to-call functions, callback services, and mobile applications, as well as through programmable interfaces (APIs). Furthermore, the platform incorporates sophisticated natural language processing and automatic speech recognition capabilities. Five9 caters to a diverse clientele across various sectors, such as banking and financial institutions, business process outsourcing firms, consumer-oriented businesses, healthcare providers, technology companies, and educational organizations. Established in 2001, Five9, Inc. maintains its primary corporate offices in San Ramon, California.

Similar saas company

Box, Inc. delivers a robust cloud-based platform designed for comprehensive content management. This Software-as-a-Service (SaaS) solution empowers organizations of all scales to effortlessly manage, distribute, and access their digital assets across any device, from any location. Its rich feature set facilitates seamless internal and external collaboration, automates complex content-driven business processes, and supports the development of bespoke applications. Furthermore, the platform integrates critical data protection, stringent security protocols, and robust compliance tools, helping businesses meet diverse legal, regulatory, and industry-specific mandates, alongside their own internal governance policies. Accessible through dedicated web, mobile, and desktop applications, Box also provides an extensible platform for custom application development and offers specialized functionalities tailored for particular industries. As of January 31, 2022, the company served approximately 100,000 paying organizations, with its services available in 25 distinct languages. Its clientele spans key sectors such as financial services, healthcare, government, and legal services, both within the United States and internationally. Founded in 2005, the company initially operated as Box.net, Inc. before rebranding to Box, Inc. in November 2011. Its corporate headquarters are situated in California's San Francisco Bay Area.

GainsightSaaSUnited States

67% matchPrivateAI 37/100 ▼Green 0/100

Similar saas company

Gainsight, Inc. is a customer success software company incorporated in Delaware with headquarters in San Francisco, California, providing platforms for customer retention and product experience.

Software - Application

Sprout Social, Inc. delivers a comprehensive, cloud-based platform for social media management, operating across a global clientele that spans the Americas, Europe, the Middle East, Africa, and the Asia Pacific regions. This sophisticated software centralizes social communications, crucial data, and various operational workflows, serving as a unified hub for information, actionable intelligence, and strategic execution. The company's integrated suite of tools spans a wide array of capabilities, including social engagement and interaction, content publishing, data analytics and performance tracking, social listening for market insights, brand reputation oversight, employee-led content promotion, and process automation. These versatile tools address diverse organizational needs, supporting functions such as community engagement, public relations, marketing initiatives, customer service and support, e-commerce activities, sales and lead generation, recruitment and talent acquisition, product innovation, and overarching business strategy. Beyond its software, Sprout Social provides professional services like consulting and training. With over 31,000 clients globally, its customer base is broad, encompassing small and medium-sized businesses, mid-market firms, large enterprises, marketing agencies, government bodies, non-profit organizations, and educational institutions. Established in 2010, the company is headquartered in Chicago, Illinois.