Daktela competitors & alternatives

LeadDeskSaaSFinland

73% match

SaaS

LeadDesk provides a cloud-based contact center software solution designed for high-volume sales and customer service operations. The platform offers omnichannel communication tools, automatic dialers, workforce management, and AI automation features to help businesses manage customer interactions efficiently.

PuzzelSaaSDenmark

71% match

SaaS

Puzzel is a leading European contact center provider headquartered in Oslo, Norway, offering AI-powered multi-tenant contact center as a service (CCaaS) solutions across multiple markets.

OctadeskCustomer Service & Sales SoftwareBrazil

70% match

Customer Service & Sales Software

Octadesk provides an AI-powered customer service and sales platform that helps businesses centralize communication channels, automate support with chatbots, and manage helpdesk operations.

Opa! SuiteSoftware as a Service (SaaS)Brazil

69% match

Software as a Service (SaaS)

Opa! Suite provides an omnichannel customer service platform integrated with artificial intelligence to centralize communication and automate business interactions.

NICE inContactCustomer Experience (CX) SoftwareUnited States

68% match

Customer Experience (CX) Software

NICE inContact provides enterprise customer experience (CX) AI platforms, cloud contact center software, and workforce engagement management solutions.

CollabSaaSPortugal

68% match

SaaS

Collab provides contact center software and customer experience solutions that unify voice, chat, WhatsApp, and social media into a single platform. The company serves businesses across industries such as telecom, finance, and government, offering tools for omnichannel routing, cloud telephony, AI automation, speech analytics, and workforce optimization.

DiabolocomSaaSGermany

67% match

SaaS

Diabolocom is a software development company headquartered in Paris, France. It provides AI-powered cloud contact center software to hundreds of customers across multiple countries.

ScoreSoftwarePeru

67% match

Software

Score provides a cloud-based contact center software platform with machine learning capabilities for call centers and customer operations.

3CLogicSaaSUnited States

67% matchPrivate

SaaS

3CLogic provides an AI-powered Contact Center as a Service (CCaaS) and customer experience platform that integrates voice AI, transcription, analytics, and automation tools. The company serves enterprise clients, particularly those utilizing platforms like ServiceNow, SAP, and Salesforce, to streamline customer service, IT service desks, and HR help desks.

TalkdeskSaaSUnited States

67% matchPrivateAI 44/100 ▲Green 3/100 ▼

SaaS

Talkdesk, Inc. is a cloud contact center software provider founded in 2011 and headquartered in San Francisco, California. The company offers advanced customer service solutions and has expanded its global footprint with international offices, including locations in India.

AkkariSaaSUnited States

66% match

SaaS

Akkari is an AI-driven SaaS platform designed to automate customer operations end-to-end. It achieves this by listening to conversations and leveraging AI capabilities.

AircallSaaSFrance

66% matchAI 46/100Green 3/100

SaaS

Aircall provides an AI-powered customer communications and cloud phone platform designed for small, medium, and enterprise businesses. The software combines voice calls, SMS, and messaging into a shared workspace with native CRM integrations, real-time AI coaching, transcription, and autonomous AI agents for customer support and sales teams.