The 12 closest competitors and alternatives to Decagon among ai/ml companies — ranked by similarity to what Decagon actually does, not by market-cap band.
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Decagon is headquartered in San Francisco, California, and operates as a leading conversational AI platform. The company empowers brands to deliver concierge customer experiences through its technology, enabling industry-defining solutions for enterprises.
Decagon is an ai/ml company headquartered in San Francisco, United States. Its most recent funding round, Series D, raised $250M in January 2026. Xcout recorded 188 job postings from Decagon in the last 90 days, naming tools such as Salesforce, Cursor, Claude Code.
Every round on record:
| Date | Round | Amount | Investors |
|---|---|---|---|
| Series D | $250M | 14 named |
Who invested in each round, lead investors, valuations and the co-investor graph — open the full funding history →
Xcout recorded 188 job postings from Decagon in the last 90 days, from a hiring record Xcout has kept since April 2026.
The weekly hiring trend, the roles and locations behind it and all 16 tools — see Decagon's hiring signals →
Ranked by semantic similarity — how close each company is to Decagon by what it does, using Xcout's live company graph. Click any company for its full profile, or its competitor set.
AI / Software
Voiceflow is an enterprise conversational AI platform headquartered in San Francisco, California. It provides tools for ambitious teams to build, launch, and scale chat and voice AI agents for customer support and customer experience.
Artificial Intelligence
Delight AI provides an AI-powered concierge and agent-as-a-service platform for automated customer service and engagement.
Similar ai/ml company
Text.ai is a company that launched a modern customer service platform and AI agent in 2026. Its AI agents integrate with e-commerce platforms, and it is headquartered in San Francisco, United States.
Similar ai/ml company
Caffeine (caffeine.ai) is a conversational application building platform that allows users to create web applications through conversation. The company operates offices in locations such as San Francisco and Redwood.
Similar ai/ml company
DigitalGenius provides an AI agent platform built specifically for e-commerce brands to automate customer service and resolve complex queries.
Similar ai/ml company
Kore.ai, Inc. is an enterprise agentic AI and conversational automation software company with its headquarters located in San Mateo, California, alongside international offices.
Similar ai/ml company
Forethought, headquartered in San Francisco, California, is a software development company specializing in AI agents for enterprise customer experience. It is recognized as a leading AI agent for customer support platforms.
Similar ai/ml company
Smallest.ai is an artificial intelligence research lab and voice AI platform specializing in text-to-speech (TTS), speech-to-text (STT), and voice agents for enterprises. Headquartered in San Francisco, California, the company focuses on building smaller, efficient models and tools for conversational voice applications.
Similar ai/ml company
Unisson (YC W26) is a technology company based in San Francisco, California, specializing in AI products. It focuses on providing AI solutions for customer-facing teams. The company was part of Y Combinator's W26 batch.
Similar ai/ml company
LivePerson provides a conversational AI platform and digital customer interaction solutions for businesses across industries such as financial services, retail, travel, and healthcare. Its products help organizations orchestrate AI and human agents, analyze conversation data, and deliver personalized digital experiences at scale.
Similar ai/ml company
Conversica, Inc. is a software technology company headquartered in San Francisco, California, that provides AI-powered conversational assistants for sales and marketing automation.
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