The 12 closest competitors and alternatives to Hiver among customer service software companies — ranked by similarity to what Hiver actually does, not by market-cap band.
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Hiver provides an AI-powered customer service platform and shared inbox solution for managing support workflows directly inside Gmail and other channels.
Hiver is a customer service software company headquartered in United States. Its most recent funding round, Series B, raised $22M in March 2022. Xcout tracks 1 named person at Hiver, including Wes Gibson (Revenue Operations Manager).
Every round on record:
| Date | Round | Amount | Investors |
|---|---|---|---|
| Series B | $22M | 1 named |
Who invested in each round, lead investors, valuations and the co-investor graph — open the full funding history →
Ranked by semantic similarity — how close each company is to Hiver by what it does, using Xcout's live company graph. Click any company for its full profile, or its competitor set.
Similar customer service software company
GrexIt Inc., previously known as Hiver, is a software company headquartered in San Jose, California, that specializes in AI-powered customer service and email management solutions.
Similar customer service software company
Gnatta provides an intelligent omnichannel customer service software platform combining AI agents and human helpdesk tools.
Customer Support Software
Kayako provides an AI-powered help desk and customer support platform that helps businesses automate support, manage ticketing, and scale operations.
Customer Support Software
Zammad provides an AI-powered service and helpdesk platform designed for customer support, IT service desks, and internal operations.
Similar customer service software company
Herodesk provides an AI-powered helpdesk, ticketing, and live chat system designed for webshops, B2B, and SaaS companies.
Customer Support Software
eDesk provides an AI-powered customer support and helpdesk software platform specifically designed for eCommerce sellers.
Customer Support Software
Hoory provides an AI-powered customer service platform offering live chat, conversational AI assistants, chatbot builders, and call center solutions.
Similar customer service software company
LiveHelpNow provides an AI-powered customer support platform featuring live chat, ticketing, knowledge base, and omnichannel communication tools for businesses.
Similar customer service software company
LiveAgent provides an all-in-one help desk and customer service software platform featuring ticketing, live chat, call center, and AI-powered automation tools.
Customer Support Software
Commslayer provides an all-in-one helpdesk and AI support platform specifically designed for Shopify merchants. Its software features a unified inbox for email, chat, and social channels, alongside an AI agent capable of automating tasks such as order edits, refunds, returns, and ticket resolution.
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