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Kapture competitors & alternatives
The 12 closest competitors and alternatives to Kapture among customer support companies — ranked by similarity to what Kapture actually does, not by market-cap band.
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About Kapture
Kapture CX is headquartered in Bengaluru, India, with additional international offices including the United Arab Emirates and the United States. The company provides a customer experience automation platform integrating SaaS and customer support solutions.
Kapture at a glance
Kapture is a customer support company headquartered in India. It has raised at least $14M across the 2 funding rounds on record. Its most recent funding round, Pre-Series B, raised $10M in June 2026. Xcout tracks 6 named people at Kapture, including Jagadeesan Kumar (CFO & Head of Corporate Development).
Kapture leadership
- Jagadeesan KumarCFO & Head of Corporate Development
- Himanshu GargCTO
- Sanchit SoodChief AI Officer
- Vikas GargCo-Founder & CPO
- Sheshgiri KamathFounder
- Devika RajeevHead of HR
Kapture funding rounds
At least $14M raised across the 2 rounds on record. Every round on record:
| Date | Round | Amount | Investors |
|---|---|---|---|
| Pre-Series B | $10M | 4 named | |
| Pre-Series B | $4M | 3 named |
Who invested in each round, lead investors, valuations and the co-investor graph — open the full funding history →
Top 12 Kapture competitors
Ranked by semantic similarity — how close each company is to Kapture by what it does, using Xcout's live company graph. Click any company for its full profile, or its competitor set.
Consulting
OneSupport is a unified customer experience (CX) platform and cloud contact center provider led from its headquarters in Texas, operating across the US, Canada, and Mexico.
Customer Service Outsourcing
Acquire BPO, now rebranded as Acquire Intelligence, is a global business process outsourcing provider that delivers safe, flexible, and innovative outsourcing and AI solutions. The company, a global leader in customer experience, launched a new US headquarters in Irving, Texas, in December 2023.
Human Resources
HireSure.ai is a company based in Bangalore, Karnataka, India, that provides recruitment solutions to help organizations significantly reduce their time to hire and improve join ratios.
BPO
UnifyCX provides human-powered, tech-enabled customer experience solutions, combining a global support team with AI technology to increase efficiency and deliver an award-winning customer experience. The company has a presence across multiple countries including the United States, India, the Philippines, the Dominican Republic, Jamaica, Honduras, and Colombia.
Business
Darwix AI is a privately held enterprise omni-channel sales AI platform founded in 2022. The company is registered and headquartered in Gurugram, India, with additional offices in locations such as Dubai.
Consulting
Unified-eXperience, also known as Unified Experience, is a company headquartered in Argentina. It simplifies cross-department collaboration by connecting agents with back-office teams, insights, and processes.
Deep Tech
Cusmat is a software development company headquartered in Bengaluru, India. It provides simulation-based products and supports customers across India and the United States.
Consulting
5CA is a customer experience (CX) partner headquartered in Utrecht, The Netherlands. The company provides remote, multilingual CX talent through a global network spread across five continents, aiming to enhance customer experience for brands.
Enterprise Tech
LeadSquared is an India-based SaaS company that provides CRM, marketing automation, lead management, and sales execution software. Its platform serves organizations such as education providers, financial-services firms, healthcare companies, and other businesses with high-volume sales and customer-acquisition operations.
Customer Experience Outsourcing
IntouchCX is a global BPO leader specializing in customer support, digital customer experience management, back office processing, trust & safety solutions, and AI services. The company provides dedicated agents, advanced technology, and customized strategies for innovative brands.
Smart Facility Management
Facilio is a software development company headquartered in New York, United States, with additional major operational hubs in regions like Dubai and India. The company provides a cloud-based real estate operations and maintenance platform that unifies building data, maintenance, and sustainability.
Business Process Outsourcing
Open Access BPO provides multilingual customer experience (CX) outsourcing, content moderation, and back office support services for global, digital-first enterprises. The company combines human agents with AI-driven workflows to deliver scalable support solutions across industries such as fintech, ecommerce, SaaS, and healthcare.
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