The 12 closest competitors and alternatives to Khoros among customer engagement software companies — ranked by similarity to what Khoros actually does, not by market-cap band.
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Khoros provides an AI-powered customer engagement platform designed for enterprise brands. Its software products, Aurora AI and Iris AI, offer tools for online community management, social media listening, publishing, analytics, and automated customer service.
Khoros is a customer engagement software company headquartered in United States. Xcout tracks 7 named people at Khoros, including Eric Vaughan (Chief Executive Officer).
1 more named person on record for Khoros, with roles, board committees and tenure — see the full roster →
Ranked by semantic similarity — how close each company is to Khoros by what it does, using Xcout's live company graph. Click any company for its full profile, or its competitor set.
Technology (Leadership Software)
Khorus is a leadership software company that provides executives with a platform for monitoring organizational health, employee alignment, and progress toward strategic goals. Its software is primarily aimed at CEOs and senior leaders seeking early visibility into business risks and execution issues.
SaaS
Higher Logic provides online community software and engagement platforms designed for professional associations, trade organizations, and businesses. The company's products help clients manage member acquisition and retention, foster customer advocacy, and scale support teams through integrated communications and AI-powered personalization tools.
Software as a Service
Xobor provides a professional, hosted forum software platform that allows users to create and customize online communities with integrated features like galleries, blogs, and chat.
Software - Application
Sprout Social, Inc. delivers a comprehensive, cloud-based platform for social media management, operating across a global clientele that spans the Americas, Europe, the Middle East, Africa, and the Asia Pacific regions. This sophisticated software centralizes social communications, crucial data, and various operational workflows, serving as a unified hub for information, actionable intelligence, and strategic execution. The company's integrated suite of tools spans a wide array of capabilities, including social engagement and interaction, content publishing, data analytics and performance tracking, social listening for market insights, brand reputation oversight, employee-led content promotion, and process automation. These versatile tools address diverse organizational needs, supporting functions such as community engagement, public relations, marketing initiatives, customer service and support, e-commerce activities, sales and lead generation, recruitment and talent acquisition, product innovation, and overarching business strategy. Beyond its software, Sprout Social provides professional services like consulting and training. With over 31,000 clients globally, its customer base is broad, encompassing small and medium-sized businesses, mid-market firms, large enterprises, marketing agencies, government bodies, non-profit organizations, and educational institutions. Established in 2010, the company is headquartered in Chicago, Illinois.
SaaS
Intercom provides an AI-powered customer service helpdesk platform designed for businesses. Its software combines a natively integrated AI agent, an omnichannel human agent workspace, ticketing, and customer engagement tools to help companies manage and resolve support queries.
SaaS
Talkwalker provides a social listening, media monitoring, and consumer intelligence platform that helps brands analyze online conversations and consumer sentiment.
SaaS
Kustomer, Inc. is an AI-powered customer service CRM platform based in New York, New York. The company offers an all-in-one connected service platform designed to revolutionize customer support operations.
SaaS
Acquia, Inc. is a digital experience platform company that provides cloud-based content management, community solutions, and enterprise open-source software built around Drupal.
Customer Experience (CX) Software
NICE inContact provides enterprise customer experience (CX) AI platforms, cloud contact center software, and workforce engagement management solutions.
Customer Experience (CX) Software
Goodays provides an AI-powered customer experience management platform designed to help businesses optimize customer satisfaction, engagement, and e-reputation.
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