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MCI, LC competitors & alternatives
The 12 closest competitors and alternatives to MCI, LC among business process outsourcing companies — ranked by similarity to what MCI, LC actually does, not by market-cap band.
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About MCI, LC
MCI, LC is an American multinational holding company and business process outsourcing provider that delivers contact center and customer engagement solutions. It operates through several integrated wholly owned subsidiaries across the USA.
MCI, LC at a glance
MCI, LC is a business process outsourcing company headquartered in United States. Its most recent funding round raised $4.2M in March 2018. Xcout tracks 22 named people at MCI, LC, including Mark Misczak (President).
MCI, LC leadership
- Mark MisczakPresident
- Tom AielloPresident, March East
- Corey SwansonChief Operating Officer USA
- Ling DingChief Financial Officer
- Dan KobylanskiGlobal Chief Technology Officer
- Michael GrayChief Technology Officer
16 more named people on record for MCI, LC, with roles, board committees and tenure — see the full roster →
MCI, LC funding rounds
Every round on record:
| Date | Round | Amount | Investors |
|---|---|---|---|
| SEC Form D filing | $4.2M | — |
Who invested in each round, lead investors, valuations and the co-investor graph — open the full funding history →
Top 12 MCI, LC competitors
Ranked by semantic similarity — how close each company is to MCI, LC by what it does, using Xcout's live company graph. Click any company for its full profile, or its competitor set.
BPO
MCI is a call center company in the USA, also known for being a former provider of long-distance telecommunications. MCI USA, headquartered near Washington, D.C., combines local expertise with a worldwide network of 60 offices.
Similar business process outsourcing company
EngageCX is an outsourcing provider headquartered in Thousand Oaks, California, offering customer engagement solutions. Founded in 2008, the company leverages specialized teams, processes, and technology.
Similar business process outsourcing company
TTEC Holdings, Inc. is a global leader in customer experience (CX) technology and services, dedicated to designing, building, and delivering advanced, digitally-enabled customer interactions for brands worldwide. The company operates through two main segments. TTEC Digital specializes in crafting and managing robust digital experiences, leveraging contextual integration of tools like customer relationship management (CRM), data analytics, CX-as-a-service technologies, and intelligent automation to drive specific customer experience outcomes. Meanwhile, TTEC Engage provides a comprehensive suite of digitally-powered CX managed services. These include omnichannel customer support, technical assistance, order processing, and strategies for customer acquisition, growth, and retention, alongside specialized back-office functions such as AI operations, content moderation, and fraud management. TTEC serves a wide array of industries, including automotive, financial services, healthcare, technology, and travel, among many others. With operations in more than twenty countries across various continents, the company, founded in 1982 as TeleTech Holdings, Inc. before its name change in January 2018, is headquartered in Englewood, Colorado.
Similar business process outsourcing company
Afni, Inc. is a privately held business process outsourcing company headquartered in Bloomington, Illinois. It provides customer contact management, customer service, collections, sales, and insurance-related services to companies in industries including telecommunications, insurance, healthcare, and financial services.
Similar business process outsourcing company
iQor is a privately held business process outsourcing company headquartered in Fort Lauderdale, Florida, combining thousands of employees with AI to deliver customer experiences.
Similar business process outsourcing company
Direct Interactions, Inc. is a business process outsourcing (BPO) and customer service contact center company headquartered in Seattle, Washington. It employs remote customer service agents across the United States.
Similar business process outsourcing company
Acquire Intelligence (formerly Acquire BPO) is a global business process outsourcing provider delivering customer contact and back-office solutions.
Similar business process outsourcing company
StarTek, Inc. is a customer engagement and business process outsourcing provider headquartered in Greenwood Village, Colorado. The company offers customer care and technology-enabled business solutions to global enterprises across various industries.
Similar business process outsourcing company
TCI BPO Tecnologia Conhecimento e Informacao S/A is a Brazilian company founded in the late 1990s that specializes in business process outsourcing (BPO) solutions. The firm provides comprehensive outsourcing services designed to improve process quality, reduce costs, and optimize information management for its clients.
Contact Center & BPO Services
Fastco Group provides comprehensive customer experience, contact center, debt collection, sales, and back-office outsourcing solutions driven by data, artificial intelligence, and specialized talent across multiple countries.
Similar business process outsourcing company
Foundever Group S.A. is a privately owned customer experience technology company headquartered in Luxembourg City. Foundever provides outsourced sales, technical support, customer service, and other business processes for large companies. The company has 170,000 employees and $4 billion in revenue.
Similar business process outsourcing company
Hinduja Global Solutions (HGS) is an India-based business process management and customer-experience services company that provides contact-center, back-office, digital, and related outsourcing solutions. It serves enterprise clients across sectors including healthcare, telecommunications, media, retail, and banking and financial services.
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