Ribbon Communications

RingCentral, Inc. delivers sophisticated cloud-based software-as-a-service (SaaS) solutions designed to empower businesses across North America to communicate, collaborate, and connect seamlessly. These core offerings, including both unified communications and comprehensive contact center capabilities, are built upon the company's proprietary "Message Video Phone" (MVP) platform. Its extensive product portfolio features "RingCentral Office," a robust platform enabling communication and collaboration through high-definition voice, video, SMS, team messaging, conferencing, online meetings, and fax. For customer service operations, the "RingCentral Contact Center" provides a collaborative, omnichannel solution, complemented by "RingCentral Engage Digital" for enterprise-level digital customer interactions, and "RingCentral Engage Voice" for cloud-based outbound and blended customer engagement catering to midsize and large organizations. Furthermore, "RingCentral Video" offers dedicated video meeting services with integrated team messaging, audio/video conferencing, file sharing, and management tools. Specialized solutions include "RingCentral Professional," a virtual cloud telephone service for inbound call management, and "RingCentral Fax" for online faxing. The company caters to a diverse array of industries, such as financial services, education, healthcare, real estate, retail, technology, and government sectors. Its go-to-market strategy involves both direct sales representatives and a broad ecosystem of sales agents, resellers, and channel partners. Founded in 1999 and headquartered in Belmont, California, RingCentral has also forged strategic alliances with key industry players, including Alcatel-Lucent Enterprise and Vodafone Business.

Five9, Inc. is a global provider of cloud-based contact center software, operating both within the United States and abroad. The company's core offering is a virtual contact center cloud platform, which integrates a comprehensive set of applications designed to facilitate a wide array of contact center operations, spanning customer service, sales initiatives, and marketing efforts. This advanced solution empowers clients to seamlessly handle customer engagements across numerous communication channels, including voice calls, video interactions, live chat, email, website interfaces, social media platforms, click-to-call functions, callback services, and mobile applications, as well as through programmable interfaces (APIs). Furthermore, the platform incorporates sophisticated natural language processing and automatic speech recognition capabilities. Five9 caters to a diverse clientele across various sectors, such as banking and financial institutions, business process outsourcing firms, consumer-oriented businesses, healthcare providers, technology companies, and educational organizations. Established in 2001, Five9, Inc. maintains its primary corporate offices in San Ramon, California.

GammaSaaSUnited Kingdom

64% match

Gamma Communications provides business communication services, unified communications (UCaaS), contact center solutions (CCaaS), connectivity, and cyber security products. The company serves businesses, public sector organizations, and communication service providers across the United Kingdom and Europe.

Aarna Networks develops open-source cloud-native network automation and orchestration software for managing Kubernetes-based edge and telecom workloads across multiple clusters. It serves telecommunications operators, enterprises, and technology partners deploying 5G and edge-computing infrastructure.

AvayaCommunications SoftwareCanada

63% matchPrivate

Avaya provides enterprise customer experience (CX), unified communications, and critical communications infrastructure platforms and services. The company serves various industries, including healthcare, education, financial services, and government, by offering AI-driven communication solutions, voice infrastructure, and workflow orchestration.

Operating within Australia, Spirit Technology Solutions Ltd. delivers a suite of services encompassing collaboration and communication tools, robust cybersecurity measures, and comprehensive managed IT solutions. For small enterprises, its collaboration and communication offerings feature integrated platforms, voice and video solutions, alongside data management and office technology provisions. The firm further extends its expertise to corporate and enterprise clients through a range of cybersecurity services, including managed security offerings and bespoke solutions, all supported by a round-the-clock Security Operations Centre and expert professional teams. Moreover, for small-to-medium businesses (SMBs) and midmarket companies, it provides diverse managed IT and professional services, covering aspects like end-user support, public cloud management, infrastructure and networking, data solutions, and voice services. Headquartered in Melbourne, Australia, the entity, previously known as Spirit Telecom Limited, adopted its current designation, Spirit Technology Solutions Ltd., in October 2020.