eGain Corporation competitors & alternatives

EngagewareSoftwareUnited States

70% match

Software

Engageware is a company headquartered in Tewksbury, Massachusetts, that connects AI, scheduling, and knowledge to create a continuous customer journey. It aims to help resolve more customer interactions with confidence and serves customers worldwide.

NICE inContactCustomer Experience (CX) SoftwareUnited States

69% match

Customer Experience (CX) Software

NICE inContact provides enterprise customer experience (CX) AI platforms, cloud contact center software, and workforce engagement management solutions.

Similar saas company

Calabrio is a software company that provides cloud-based workforce engagement management solutions, including contact-center workforce management, quality management, analytics, and performance optimization. It primarily serves contact centers and customer-service organizations seeking to improve agent performance and customer experiences.

ClariSoftwareUnited States

68% matchPrivate

Software

Clari, Inc. is a Sunnyvale, California-based technology company providing revenue operations and management software platforms for businesses.

GainsightSaaSUnited States

68% matchPrivateAI 36/100 ▼Green 0/100

Similar saas company

Gainsight, Inc. is a customer success software company incorporated in Delaware with headquarters in San Francisco, California, providing platforms for customer retention and product experience.

EngageSmartSaaSUnited States

67% match

Similar saas company

EngageSmart is a software development company headquartered in Boston, Massachusetts, that provides customer engagement software and integrated payment solutions.

Nice LtdNICE · SoftwareRa'anana, Israel

67% matchPublicAI 46/100Green 1/100

Software

NICE Ltd., together with its subsidiaries, provides AI-powered cloud platforms for customer engagement, and financial crime and compliance in the United States, Europe, the Middle East, Africa, and the Asia Pacific. It operates in two segments, Customer Engagement; and Financial Crime and Compliance. The Customer Engagement segment provides CXone Mpower platform for organizations to automate service, augment the workforce with AI-powered solutions, and unify enterprise knowledge, data and AI models resolutions, and customer experiences. The Financial Crime and Compliance segment offers embedded-AI solutions that identify risks and help prevent money laundering and fraud, as well as help ensure financial markets compliance in real-time. It also provides NICE Evidencentral, a digital evidence management and investigation platform for criminal justice system. In addition, the company offers NiCE Actimize provides cloud platforms embedded with AI capabilities for real-time and cross-channel fraud prevention, know-your-customer, anti-money laundering, and capital markets compliance; X-Sight, an open AI-cloud platform for Financial Crime and Compliance, enabling financial services organizations; Xceed which provides AI, data intelligence, machine learning, and insights for AML and fraud prevention for small and mid-sized organizations; cloud platforms provide financial services organizations with the agility required to adapt changing regulatory and threat landscapes; data intelligence solutions enable organizations to turn raw data into actionable intelligence to prevent and detect financial crimes; AI and analytics; intelligent investigations solutions; and self-service solutions. The company was formerly known as NICE-Systems Ltd. and changed its name to NICE Ltd. in June 2016. NICE Ltd. was incorporated in 1986 and is headquartered in Ra'anana, Israel.

DialpadSaaSUnited States

67% matchPrivateAI 51/100Green 0/100

Similar saas company

Dialpad, Inc. is a telecommunications company headquartered in San Ramon, California, providing agentic AI-powered contact center and communication services.

Enghouse Systems LimitedENGH · Enterprise SoftwareMarkham, Canada

66% matchPublic

Enterprise Software

Enghouse Systems Limited, together with its subsidiaries, develops enterprise software solutions worldwide. It operates through Interactive Management Group and Asset Management Group segments. The Interactive Management Group segment provides contact center and interaction management software and services to facilitate remote work, enhance customer service, increase efficiency, and manage customer communications across various interactions, including voice, email, social channels, web chats, text, and video. This segment offers contact center, video collaboration, video health monitoring, video capture technology, video room systems, interactive voice response, artificial intelligence tools, outbound dialers, attendant console, agent performance optimization, customer survey, and business intelligence and analytics. It serves financial services, media businesses, education, telecoms, and business process service providers, as well as technology and health care companies. The Asset Management Group segment offers a portfolio of software and services to cable operators, network telecommunication providers, media, transit, defense, utilities, and public safety companies, as well as government. This segment’s products include network infrastructure, operations support systems, and business support systems, as well as video streaming and cloud IPTV solutions. This segment also provides fleet routing, dispatch, scheduling, transit e-ticketing and automated fare collection, communications, and emergency control center solutions for the transportation, government, first responders, and security sectors; and SaaS based enterprise mobility management solutions. Enghouse Systems Limited was incorporated in 1984 and is headquartered in Markham, Canada.

appvance Inc.SoftwareUnited States

66% matchPrivate

Software

Appvance, Inc. is headquartered in Santa Clara, California, and provides automated software testing and AI-driven quality assurance solutions for applications.

ZenviaZENVF · SaaSBrazil

66% matchPublic

Similar saas company

Zenvia provides a customer experience (CX) and communication platform powered by artificial intelligence. Its software allows businesses to centralize, automate, and manage customer interactions across multiple channels, including lead generation, sales operations, customer service, and engagement.

Engage3, Inc.SoftwareUnited States

65% matchPrivate

Software

Engage3, Inc. is a California-based retail technology company providing price intelligence, competitive data analytics, and pricing optimization solutions for brands and retailers.