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Gainsight competitors & alternatives
The 12 closest competitors and alternatives to Gainsight among saas companies — ranked by similarity to what Gainsight actually does, not by market-cap band.
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About Gainsight
Gainsight, Inc. is a customer success software company incorporated in Delaware with headquarters in San Francisco, California, providing platforms for customer retention and product experience.
Gainsight at a glance
Gainsight is a saas company headquartered in United States, founded in 2016. It has raised at least $103.4M across the 3 funding rounds on record. Its most recent funding round raised $51.5M in May 2017. Xcout tracks 7 named people at Gainsight, including Chuck Ganapathi (Chief Executive Officer). Xcout recorded 30 job postings from Gainsight in the last 90 days, naming tools such as Salesforce, Zendesk, Looker.
Gainsight leadership
- Chuck GanapathiChief Executive Officer
- Paul SheppardChief Financial Officer
- Prem ParameswaranCTO & GM, Atlas
- Marilee BearChief Revenue Officer
- Brent KrempgesChief Customer Officer
- Erica KuhlEVP & GM, PX, CC, & Skilljar
1 more named person on record for Gainsight, with roles, board committees and tenure — see the full roster →
Gainsight funding rounds
At least $103.4M raised across the 3 rounds on record. Every round on record:
| Date | Round | Amount | Investors |
|---|---|---|---|
| SEC Form D filing | $51.5M | — | |
| SEC Form D filing | $51.7M | — | |
| — | $250,000 | — |
Who invested in each round, lead investors, valuations and the co-investor graph — open the full funding history →
Hiring at Gainsight
Xcout recorded 30 job postings from Gainsight in the last 90 days, from a hiring record Xcout has kept since June 2026.
Tools named in Gainsight's job postings
The weekly hiring trend, the roles and locations behind it — see Gainsight's hiring signals →
Top 12 Gainsight competitors
Ranked by semantic similarity — how close each company is to Gainsight by what it does, using Xcout's live company graph. Click any company for its full profile, or its competitor set.
Software (SaaS)
ChurnZero, Inc. is a customer success software company headquartered in the United States in the District of Columbia, with additional operations and subsidiaries planned in Europe.
Similar saas company
Medallia, Inc. is a global leader in customer and employee experience platforms, maintaining corporate offices in McLean, Virginia, and Pleasanton, California.
Similar saas company
Gorgias Inc. is headquartered in San Francisco, California, and provides customer service helpdesk software. The platform is designed specifically for e-commerce merchants on platforms like Shopify to manage customer support interactions.
Software as a Service (SaaS)
CustomerX provides a Customer Success platform that helps businesses manage customer journeys, automate tasks, and improve retention through data-driven insights and AI.
Similar saas company
WorkRamp, Inc. is headquartered in San Francisco, California, and provides an AI-first learning management system (LMS) platform designed to power employee and customer training.
Similar saas company
Appcues, Inc. is a software company providing a product adoption platform, with its headquarters located in Boston, Massachusetts.
Similar saas company
Salesforce, Inc. is a leading provider of customer relationship management (CRM) solutions, dedicated to connecting businesses and their clientele on a global scale. At its core, the Customer 360 platform empowers organizations to create seamless, integrated experiences for their customers. The company's extensive suite of services encompasses a wide array of functionalities: Sales: Tools designed to manage sales pipelines, track leads, forecast opportunities, extract data-driven insights through analytics, and streamline the creation of quotes, contracts, and invoices. Service: Capabilities enabling companies to deliver highly personalized, trustworthy, and scalable customer support. Platform: A versatile development environment, featuring intuitive drag-and-drop tools, that allows businesses of diverse sizes, locations, and industries to build tailored applications, thereby strengthening customer relationships. Learning: An online educational platform providing accessible training to acquire sought-after Salesforce skills. Slack: A comprehensive system for team collaboration and engagement. Marketing: Solutions for strategizing, personalizing, and optimizing individual customer marketing journeys. Commerce: Offerings that unify customer interactions across various channels, including mobile, web, social media, and physical retail stores. Tableau: A complete analytics solution addressing a broad spectrum of enterprise data analysis needs. MuleSoft: An integration platform designed to unlock and connect data residing across an organization's various systems. Salesforce's offerings cater to numerous sectors, such as financial services, healthcare, life sciences, and manufacturing, among others. Beyond its core products, the company also provides professional services and conducts both in-person and online courses to certify customers and partners in the architecture, administration, deployment, and development of its services. Its solutions are distributed through direct sales channels, as well as a network of consulting firms, systems integrators, and other strategic partners. Established in 1999, Salesforce, Inc. maintains its headquarters in San Francisco, California.
Software
Leadspace is a GTM data intelligence and software development company headquartered in San Francisco, California, offering enterprise customer data platform solutions.
Software
Akita Software is a technology startup headquartered in San Mateo, California, that provides customer success software solutions. The company offers tools to help businesses track and manage customer health, usage data, and engagement.
Similar saas company
Augment CXM defines a new category of customer experience management software powered by a patented semantic neural network, headquartered in San Francisco, California.
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