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Gorgias competitors & alternatives
The 12 closest competitors and alternatives to Gorgias among saas companies — ranked by similarity to what Gorgias actually does, not by market-cap band.
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About Gorgias
Gorgias Inc. is headquartered in San Francisco, California, and provides customer service helpdesk software. The platform is designed specifically for e-commerce merchants on platforms like Shopify to manage customer support interactions.
Gorgias at a glance
Gorgias is a saas company headquartered in United States. It has raised at least $109.3M across the 7 funding rounds on record. Its most recent funding round raised $28.5M in February 2024. Xcout tracks 2 named people at Gorgias, including Alex Plugaru (Co-founder). Xcout recorded 88 job postings from Gorgias in the last 90 days, naming tools such as ChatGPT, Claude, HubSpot.
Gorgias leadership
- Alex PlugaruCo-founder
- Romain LapeyreCo-founder
Gorgias funding rounds
At least $109.3M raised across the 7 rounds on record. The 6 most recent:
| Date | Round | Amount | Investors |
|---|---|---|---|
| SEC Form D filing | $28.5M | — | |
| Series C-2 | $30M | 1 named | |
| SEC Form D filing | $35.3M | — | |
| SEC Form D filing | $10.1M | — | |
| SEC Form D filing | $2.1M | — | |
| SEC Form D filing | $1.8M | — |
Who invested in each round, lead investors, valuations and the co-investor graph — open the full funding history →
Hiring at Gorgias
Xcout recorded 88 job postings from Gorgias in the last 90 days, from a hiring record Xcout has kept since June 2026.
Tools named in Gorgias's job postings
The weekly hiring trend, the roles and locations behind it — see Gorgias's hiring signals →
Top 12 Gorgias competitors
Ranked by semantic similarity — how close each company is to Gorgias by what it does, using Xcout's live company graph. Click any company for its full profile, or its competitor set.
Software
Guild.ai is a software development company headquartered in San Francisco, California, providing a control plane for AI agents to run like production software.
Similar saas company
Gainsight, Inc. is a customer success software company incorporated in Delaware with headquarters in San Francisco, California, providing platforms for customer retention and product experience.
Similar saas company
Tidio is a customer service software company founded in Poland, with its main headquarters in San Francisco, California. The company also maintains offices in Szczecin and Warsaw, Poland, and has grown to over 180 employees since its founding in 2013.
Similar saas company
Substack Inc. operates a subscription platform that serves as a home for culture, writing, and media publishing, headquartered in San Francisco, California.
Similar saas company
Assembled is a company headquartered in San Francisco, California, United States. It offers a workforce management platform designed to unify in-house agents, BPO vendors, and AI for support teams.
Software - Application
Shopify Inc. functions as a premier commerce technology company, providing an extensive platform and associated services to empower businesses worldwide. Its reach extends across Canada, the United States, Europe, the Middle East, Africa, the Asia Pacific region, and Latin America. The company's robust platform equips merchants to effectively display, organize, market, and sell their merchandise through a multitude of sales avenues. These include digital storefronts accessible via web and mobile, traditional brick-and-mortar stores, temporary pop-up locations, integrated social media channels, proprietary mobile applications, embeddable "buy buttons," and established online marketplaces. Beyond sales, the platform streamlines crucial business operations such as product and inventory management, order and payment processing, fulfillment and shipping logistics, attracting new customers and fostering client relationships, product sourcing, analytical reporting, financial administration encompassing cash, payments, and transactions, and facilitating access to working capital. Additionally, Shopify offers supplementary services like the sale of custom website themes and applications, alongside domain name registration. Its merchant-focused solutions also cover payment acceptance, efficient shipping and order fulfillment, and aid in securing necessary operating funds. Founded in 2004 under the initial name Jaded Pixel Technologies Inc., the company officially rebranded to Shopify Inc. in November 2011. Its global headquarters are located in Ottawa, Canada.
Similar saas company
Help Scout Inc. is a Boston-based technology company that develops robust customer support software and tools to help businesses manage customer service communications.
Similar saas company
Zendesk provides an AI-powered customer service and employee support platform that includes tools for ticketing, contact centers, messaging, and knowledge management. The company serves businesses across various industries by helping them manage inquiries, automate resolutions, and analyze support performance.
Similar saas company
Intercom provides an AI-powered customer service helpdesk platform designed for businesses. Its software combines a natively integrated AI agent, an omnichannel human agent workspace, ticketing, and customer engagement tools to help companies manage and resolve support queries.
Similar saas company
WorkRamp, Inc. is headquartered in San Francisco, California, and provides an AI-first learning management system (LMS) platform designed to power employee and customer training.
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