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Gainsight
Gainsight, Inc. is a customer success software company incorporated in Delaware with headquarters in San Francisco, California, providing platforms for customer retention and product experience.
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Gainsight at a glance
Gainsight is a saas company headquartered in United States, founded in 2016. It has raised at least $103.4M across the 3 funding rounds on record. Its most recent funding round raised $51.5M in May 2017. Xcout tracks 7 named people at Gainsight, including Chuck Ganapathi (Chief Executive Officer). Xcout recorded 30 job postings from Gainsight in the last 90 days, naming tools such as Salesforce, Zendesk, Looker.
Gainsight leadership
- Chuck GanapathiChief Executive Officer
- Paul SheppardChief Financial Officer
- Prem ParameswaranCTO & GM, Atlas
- Marilee BearChief Revenue Officer
- Brent KrempgesChief Customer Officer
- Erica KuhlEVP & GM, PX, CC, & Skilljar
1 more named person on record for Gainsight, with roles, board committees and tenure — see the full roster →
Gainsight funding rounds
At least $103.4M raised across the 3 rounds on record. Every round on record:
| Date | Round | Amount | Investors |
|---|---|---|---|
| SEC Form D filing | $51.5M | — | |
| SEC Form D filing | $51.7M | — | |
| — | $250,000 | — |
Who invested in each round, lead investors, valuations and the co-investor graph — open the full funding history →
Hiring at Gainsight
Xcout recorded 30 job postings from Gainsight in the last 90 days, from a hiring record Xcout has kept since June 2026.
Tools named in Gainsight's job postings
The weekly hiring trend, the roles and locations behind it — see Gainsight's hiring signals →
Hiring vs the trend
Based on 22 job postings in the last 8 weeks (10 Aug – 4 Oct 2026), compared with 197 startup technology companies.
This describes a hiring pattern — how often Gainsight’s job postings ask for AI skills, and how that changed against the previous 8 weeks, ranked among its peers. It says nothing about the company’s products or performance.
Signed-in members see the AI-skill share and its change with peer percentiles, role mix, posting momentum and advertised US pay against the market.
Tech stack
Gainsight competitors
A few of Gainsight's closest competitors — see the full list of competitors and alternatives →
ChurnZero, Inc. is a customer success software company headquartered in the United States in the District of Columbia, with additional operations and subsidiaries planned in Europe.
Medallia, Inc. is a global leader in customer and employee experience platforms, maintaining corporate offices in McLean, Virginia, and Pleasanton, California.
Gorgias Inc. is headquartered in San Francisco, California, and provides customer service helpdesk software. The platform is designed specifically for e-commerce merchants on platforms like Shopify to manage customer support interactions.
CustomerX provides a Customer Success platform that helps businesses manage customer journeys, automate tasks, and improve retention through data-driven insights and AI.
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More on Gainsight in Xcout Intel
- 7 named people with titles, LinkedIn and board committees
- 3 funding rounds with the investors in each, and who they co-invest with
- Weekly hiring history and the mix of roles behind it
- The full competitor set, tracking, exports and API access